Tomo - About

Tomo is personal AI that lives in your texts and helps make your wishes come true.

Once your Tomo learns your goals, it holds you accountable and organizes your life around them. Whether you need help locking in, a place to vent, or someone to manage your schedule, Tomo can help.

Why we built Tomo

The parts of life outside work are what make us human: how we exercise, what we eat, how we treat the people we love, and the goals we keep choosing to chase. We built Tomo to put powerful AI unequivocally on your side.

What Tomo can do

Tomo can join group chats, send reminders, watch videos, edit photos, and connect to your calendar, email, and more. See what 500,000+ people have said about having Tomo in their lives.

FAQ

• What can Tomo do?
  Aside from being fun to text, Tomo can search the web, manage your life (including your calendar and email), and proactively message you to keep you on track!

• Who built Tomo?
  Tomo is built by Mapo Labs, Inc., a small team working together in San Francisco.

• Are my conversations recorded?
  Tomo stores the messages and other content you send so it can respond, remember context, and operate the service. We never sell your personal conversations. Read our Privacy Policy for details about collection, use, retention, and security.

• Is Tomo appropriate for all ages?
  Tomo is not intended for children under 13. Anyone between 13 and 18 may only use Tomo with the supervision and consent of a parent or guardian.

• What’s Tomo’s crisis support policy?
  Tomo is not a medical, psychiatric, psychological, or therapeutic service, and it cannot provide emergency intervention. If you or someone else is in immediate danger, call 911 or your local emergency number. In the U.S., you can also dial 988 to reach the Suicide & Crisis Lifeline.

• How much does Tomo cost?
  The base plan starts at $19.99/month, and we offer other plans with more expansive messaging limits. You can cancel anytime in your dashboard. Pricing may vary by user and is subject to change.

• Are my payments secure?
  We process all payments in our portal via Stripe, trusted by financial institutions worldwide, using bank-level security. Tomo will never ask for your card information directly over text.

• Someone got a different price than me, why?
  There are frequently promotions and discounts that we may offer. Unfortunately, we cannot guarantee that everyone will get the same price!

• I changed my phone number, what do I do?
  Email hello@tomo.ai to request a phone number update. We'll handle it from there!

• How do I delete my account data?
  You can permanently clear your messages, reminders, memories, and other chat data from dashboard support. To request complete deletion of your personal data, submit our data deletion form. Complete deletion requests are processed within 30 days, subject to legal retention obligations.

• How do I get in touch with support?
  You can email hello@tomo.ai to talk to a (human) member of the Tomo team. Make sure to include your phone number in the email so we can find your account.